Property Maintenance Operative (L2) Apprenticeship Standard

Property Maintenance Operative (L2) Apprenticeship Standard

Course Information

Level: 2
Start Date: Various
Typical Duration: 2 Year(s)
Attendance: 2 Year(s)
Type: Part Time, Apprenticeship

On this apprenticeship programme, the employer and training provider will support the apprentice by providing training to develop their knowledge, skills and behaviours. The apprentice will enter the Assessment Gateway when they are competent, after the twelve-month minimum period of learning and development and when all mandatory units are complete.

About the Programme

Apprentice Journey

On-Programme and Qualifications

During the On-Programme delivery of the Property Maintenance Operative standard, the employer and Training Provider will support the apprentice by providing training to develop their Knowledge, Skills and Behaviours. The apprentice will enter the Assessment Gateway when they are competent after the twelve-month minimum period of learning and development and completed the additional mandatory qualifications and assessments below:

On-Programme Activity

Assessment Grade Weight

Portfolio of Evidence to assess Behaviours and competence Pass/fail 20%

Short Research Assignment on the industry and workplace + underpinning Knowledge Pass/distinction/fail 10%

Level 1 English and Maths qualifications during/prior to on-programme as appropriate.

An optional NOCN qualification is available, which can be completed on programme: NOCN Level 2 Diploma in Property Maintenance Operations

Assessment Gateway

The Assessment Gateway is a phase leading to EPA, rather than one prescribed activity. It gives the apprentice time to prepare for their EPA. Before entering the Assessment Gateway phase, the Training Provider and employer will confirm all on-programme requirements using the Record of Achievement have been achieved - as detailed above. The apprentice then proceeds through the Assessment Gateway phase and begin preparations for their EPA.

End Point Assessment

For the Property Maintenance Operative standard, the apprentice is assessed using three assessment methods. The Portfolio of Evidence and Short Research Assignment are completed during the on-programme phase of the apprenticeship. The EPA is synoptic - taking an overall view of the performance of the apprentice in their role. The assessment methods are show in the table below.

Portfolio of Evidence 20% Short Research Assignment 10%

Completed On-Programme Completed On-Programme

Synoptic Knowledge Assessment 20% Synoptic Practical Assessment 40%

• Multiple-choice or structured questions - short answer on generic Knowledge

• 60 questions, lasting 90 minutes and closed book

• Marked by NOCN • Apprentice completes number of core practical activities from bank of tasks in controlled conditions

• Evidence collected via observation, including oral questions to ensure apprentice understands required Skills and Knowledge. Assessed by NOCN.

Grading: Pass, Distinction or Fail Grading: Pass, Distinction or Fail

Synoptic Interview 10%

• Questions apprentice on Behaviours and Skills not covered by the Practical Assessment

• Covers Behaviours identified in the Standard using the Evidence Portfolio as basis for discussion

• The Assessor appointed by NOCN will carry out the interview

Synoptic interview grading: Pass or Fail


The grading for the Property Maintenance Operative apprenticeship is either a Pass or Distinction. A Pass represents the minimum acceptable standard for the industry, Distinction provides the differentiation between an apprentice's skills and abilities within planning, quality of work and time management.


On successful completion, NOCN will issue the EPA results certification and apply to the issuing organisation to produce the final apprenticeship certificate.

Professional Recognition

Once completed, the apprentice will be recognised by the British Institute of Facilities Management (BIFM) providing Affiliate Membership for the apprentice whilst studying and Associate Membership on achievement of the full apprenticeship.


NOCN Level 4 Diploma in Management of Productivity
Technical specialist e.g. plumbing, carpentry
Facilities/Property Management

Entry Requirements

Individual employers will set their selection criteria but the standard includes Maths and English understanding and functional application at Level 1, enabling apprentices to aspire to the next level. Employers will set the entry specification suitable for the correct level of the individual.

End Point Assessment

The methodology has been designed taking into account that this is a practical standard that is underpinned by technical knowledge that will allow the apprentice to develop the skills and knowledge across different types of activities and premises.
There is a large proportion of formative assessment to ensure apprentices are safe to work and have demonstrated the application of knowledge and the skills in the workplace under working conditions before being able to access the end assessment.
Formative Assessment
It is recommended that the formative assessment comprise of a portfolio of evidence. This is to ensure candidates competence across the various tasks in the workplace required in undertaking the role of a Property Maintenance Operative (the number and type of acceptable evidence will be specified in the formative Assessment Strategy developed by AOs). To ensure assessment is efficient and to minimise any burden upon employers and candidates, the behaviours will be incorporated into the portfolio of evidence. This evidence generated in the workplace will be verified by a qualified assessor to ensure it is valid and sufficient. This will be graded pass/fail.
Apprentices will need to complete a short research assignment that will cover the industry and workplace the apprentice is working in, as well as underpinning knowledge from the Technical Specification. This assignment will be graded pass/distinction/fail.

How to Apply:
Via the website.

How to Apply

To study an apprenticeship, you must secure or already be in a suitable an apprenticeship job role with an employer.

Need to find an apprenticeship job?

You can do this through undertaking a job search and applying and interviewing for available roles. In order for us to help you secure your apprenticeship, let us know you are actively looking for an apprenticeship by registering your interest and signing up to our apprenticeship job alerts at

Students who currently attend a Cambridge Area Partnership schools should register their interest through the CAP application system, MyChoice@16.

Securing an apprenticeship position can be challenging, therefore we advise all aspiring apprentices, who are leaving school, to apply for a full-time course in the same subject. Having a Plan B ensures you can continue with your education in September and build the practical knowledge and confidence you need to progress onto an apprenticeship when one becomes available.

To find out more about how the apprenticeship application process works, please visit

Already have a job and an employer?

Register your interest in the programme, and contact our Apprenticeship Team at and 01223 418778, and we will work with you and your employer to start the apprenticeship enrolment process.

Share this page:
  • Vehicle Technicians, Mechanics and ElectriciansVehicle Body Builders and Repairers
As Vehicle Technicians, Mechanics and Electricians:
Category Icon
ANNUAL OPENINGS 947 In the East of England
If you are unsure about the right course for you or would like to talk about our courses in more detail with a member of staff, then get in touch
Cambridge| Huntingdon| 01223 418200|