Online CPD Business Essentials

Are you looking to study an online business studies course?



This Business Essentials programme has been designed to provide you with the key skills and knowledge needed to enhance your success and development in your profession. You can tailor the programme to develop yourself in a way that will benefit your career progression.



Business Essentials is split into three learning areas with a range of different sections:



Workplace Awareness



This area of the programme will help you to understand the importance of equality and diversity in the workplace, whilst also considering the general safety and well-being of the workforce. This includes gaining a key understanding of cleaning knowledge and infection control in relation to the workplace.



Sections included in this subject area:



Equality and diversity in the workplace

Rights and responsibilities

Fire safety management

The importance of DSE risk assessments

The importance of COSHH risk assessments

Controlling risks from hazardous substances

Applying safe manual handling principles

Minimising waste.



Personal Health and Well-being at Work



Within this area, you will gain an understanding of the benefits of a healthy and harmonious workforce. This includes looking at key issues such as how a healthy diet can affect staff morale, and the importance of employees' mental health.



Sections included in this subject area:



Diet and health

Components of a healthy diet

Healthy food preparation

Understanding stress

Planning a safe exercise session.



Customer Service and Team Leading



In this section, you will develop your customer service skills by learning how to work efficiently as a team. You will also gain an understanding of what is involved in leading a team, and how to present information effectively.

Sections included in this subject area:



Factors affecting an organisation and the customer service role

How complaints are handled

Working in a team

Meeting the needs of customers

Measuring progress against objectives.

Upon completion of this online business studies course, the following benefits will apply:

You will receive a certificate of achievement
You can learn from your own home, in your own time
Access to award-winning learning and assessment materials
Progress can be tracked through a reporting system.

This qualification could assist you in gaining the following employment opportunities and potential salaries:

Team Leader – up to £24,000

Customer Service Advisor – up to £21,000

No entry requirements, students should have a basic level of English and the ambition to progress into further work or study.

These auto-assessed courses are delivered wholly online, and you will receive a certificate upon completion.