Online CPD Leadership and Management Programme

Would you benefit from completing one of our leadership management courses?



This course will help you to develop the core skills needed to deal with management responsibilities and develop as a leader. This course contains 10 units which cover problem solving, stress and conflict management, discipline in the workplace, organising and delegating, leading and motivating a team and induction of new staff.

Unit 1: Solving problems and making decisions



In this unit you will cover how to define, investigate and analyse problems. They will look into data and information, evaluating options and planning techniques.



Unit 2: Planning and allocating work



Within this unit you will learn about how to plan projects and monitor performance. You will also learn how to allocate work and manage team performance.



Unit 3: Understanding conflict management in the workplace



In this unit you will learn how to identify and resolve conflicts and recognise the five stages of conflict development.



Unit 4: Understanding stress in the workplace



This unit will cover how to identify and manage stress in the workplace. You will also learn how to support individuals in the workplace.



Unit 5: Understanding discipline in the workplace



In this unit you will learn about organisational policies relating to discipline in the workplace and how to monitor discipline in the workplace.



Unit 6: Understanding the induction of new staff in the workplace



In this unit you will look at the induction process and the effectiveness of this process.



Unit 7: Understanding performance management



Within this unit you will learn about the importance of effective performance management and how to manage the performance of individuals in the team. You will also look at feedback in the workplace and how to manage underperformance.

Unit 8: Understanding organising and delegating in the workplace



In this unit you will learn about organisation in the workplace and how to develop delegation skills.



Unit 9: Leading and motivating a team effectively



This unit will cover how to communicate a vision and strategy to motivate and develop a team effectively.



Unit 10: Understanding leadership



In this unit you will further develop their understanding of leadership, including different leadership styles and how to develop an effective leadership style.



The benefits of this course include:



Learn from your own home, in your own time

Access to award-winning learning and assessment materials

Subject specialist support from a Tutor and access to a Learner Support Advisor for everyday queries

Funding available – speak to one of our team for more information and to see if you are eligible.

Once you have completed this course, you could progress on to the following in relation to leadership and management courses:

Certificate in Equality and Diversity
Certificate in Principles of Business Administration
Certificate in Principles of Customer Service
Certificate in Principles of Team Leading
Certificate in Understanding Retail Operations
Certificate in Principles of Customer Service
Certificate in Principles of Leadership and Management

No entry requirements, students should have a basic level of English and the ambition to progress into further work or study.

These auto-assessed courses are delivered wholly online, and you will receive a certificate upon completion.