Cambridge Regional College - Centre of Vocational Excellence


Who is the course for?

Traineeships is aimed to help unemployed young people aged between 16-24 to develop the skills they need to find, stay and progress into work, education and/ or an apprenticeship.

Give one of our team a call! Contact Christine on 07989 227 515  or Ash 01480 379 197  Email us at

What does the course include?

The Traineeship Programme takes place over a 10 week period. It is made up of pre-enrolment careers information, advice and guidance (CIAG), a pre-employment training programme of 4 weeks in the classroom (PET), support with maths and English including a functional skills exam for a further 5 days,  work experience for a minimum of 150 hours and, if required, post-placement support to secure a positive outcome – a job, an apprenticeship or further study.

  • Start time 9am until 4:30 Monday to Friday
  • 4 weeks classroom based (3 qualifications)
  • L1 Business admin
  • L1 Customer service – C&G
  • Employability- Including CV, Coverings, Appling for Jobs, Applications & Interviews
  • Functional Skills maths & English:- If Maths and English is already achieved, learners will be ensuring they are up to date on work and competent to carry out assessment
  • 5-6 Weeks of work experience
  • Bespoke work experience in the industry of the learners choice (within reason)

What is covered in the course?

Business admin & customer service

  • Maintain customer relations
  • Dealing with customer queries, requests and problems
  • Understand how to use and maintain office equipment safely
  • Basic office management
  • Know how to make and receive telephone calls
  • Know how to store and retrieve information
  • Understand individual rights and responsibilities
  • Know how to work as part of a team
  • Know how to behave professionally.
  • Effective communication skills
  • Creating work related documents

Want more information?
Give one of our team a call! Contact Christine on 07989 227 515 or Ash 01480 379 197
Or email us at

Cambridge Campus Status

The Cambridge Campus is open as normal.

Huntingdon Campus Status

The Huntingdon Campus is open as normal.