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Course Information Line

01223 226315/418249

Student & Personal Support



The Learner Engagement & Support team are here to help you make the most of your time at the College. Over the years we have supported many students on a whole range of issues, ranging from accommodation and finance to careers advice and student events.

These pages will give you a brief overview of the services we offer. There are specific leaflets available for each of these services, which will give you more detailed information. Please ask for copies at the Student Services Centre and Reception points or click on the links opposite.

The Student Services Team

The Student Services Team provides information, advice, guidance and counselling on a wide range of topics.

They can help with...

  • Accommodation & Welfare Benefits
  • Bullying/Harassment
  • Careers and Higher Education
  • Course Information
  • Financial Assistance
  • Health or Welfare Issues
  • Personal and Family Difficulties or anything else that is of concern to you

Accommodation & Welfare Advice

The Welfare Adviser can help students with a range of issues including applying for benefits and looking for housing in the Cambridge area. The College does not have any of its own student accommodation, but the Adviser has information about different types of housing. The Adviser can give you information and support as well as putting you in touch with other services or agencies offering appropriate help. The Welfare Adviser can be contacted on 01223 418250.

Admissions Centre

Applying to College is an important step in your career, and the Admissions Services team is here to assist applicants through the Admissions process, from the time you apply for a full-time course, to when you enrol as a full-time student.

We are based in room B006 located next to the main entrance to the College’s Science Park campus, and are happy to help with any queries you may have.

Careers Guidance

CRC has a team of Careers Advisers who can discuss your career plans with you and provide information and advice to enable you to make informed, well considered decisions about your future learning and work.

Counselling

The College Counsellor can assist you if you have concerns or worries that cause you uncertainty or distress. You can discuss these in confidence with the college Counsellor. Counselling can help you to cope with your feelings so that you can move forward. It can offer you an opportunity for you to look at your choices and explore your options in a safe place. The Counsellor can be contacted on 01223 418355.

Financial Support

The College has various ways it can support students with a wide range of study related costs including fees, childcare, equipment, books, transport and other College expenses. To find out more about the support available, Contact Student Services on 01223 418442. Contact the Health & Welfare Manager on 01223 418440.

Health

Cambridge Regional College has a Registered nurse who can support learners who have chronic medical conditions, acute medical procedures or conditions. The nurse can also assess leaners who are pregnant or post natal as well as post illness or surgery and provide management plans to support return to course progression.

Information & Advice Team

The Information and Advice Team’s role is to provide a central point of contact for those enquiring about the College and its courses. We are happy to discuss your needs and aim to provide you with the appropriate information to enable you to make the right choice. We can be contacted by:

  • Telephone - 01223 226315 or 01223 418249
  • E-mail enquiry@camre.ac.uk
  • Drop-in - to the Student Services Centre, which is open Monday to Thursday from 8.30am to 5.00pm and Friday from 8.30am to 4.30pm
  • Post - Information & Advice Team, Cambridge Regional College, Science Park campus, Kings Hedges Road, Cambridge CB4 2QT 

If more detailed help and advice is needed we will refer enquiries on to specialist staff within the College as appropriate. If the College does not provide the course you are looking for we will try to advise you of other organisations that may be able to help.

Multi-faith Chaplaincy

The Multi Faith Chaplaincy team is here for all students and staff whether they have a faith or not. They can listen, give support and advice; offer quiet/prayer space; and help students to explore faiths, values and beliefs.

Mental Health Adviser

Sometimes learners experience mental health issues that impact on their time at college. The service provides confidential one-to-one sessions where you can discuss a number of issues. The Mental Health Adviser can refer you to specialist services and liaise with agencies you are already using. Contact the Mental Health Adviser on 01223 226341.

Reception Services

Reception Services has a cross-College role and deals with the entire client base of the College, including staff, students, visitors, sales reps and trades-people etc.

Reception is a centre for the exchange of information and can assist with most enquiries. There is a Reception point located just inside the main entrance at the Science Park campus.

Student Liaison Officer

The Student Liaison officer has a number of roles - initially supporting the College Students' Union with NUS card sales & collection, running the Union meetings, taking position expressions of interest, running elections, supporting clubs and societies. The Student Liaison officer is also the point of contact to book an activity into the student lounge. As well the Student Liaison can register for C-card, idisicuss sexual health and contraception options including learners and support young and expectant mothers while in college. Contact the Student Liaison Officer on 01223 226404.

Study Support

The Study Support Team works closely with Learner Engagement and Support to meet the study needs of all students attending the College. The Study Support Team covers a wide range of specialist areas. Our purpose is to ensure that all students achieve their potential and enjoy their studies. We aim to support all learners with disabilities and learning difficulties and work with full and part-time students of all ages, from foundation to higher education courses.

We can offer support in the following areas:

  • D/deaf support
  • Visual impairment
  • Physical access support
  • Personal and emotional health issues
  • Specific learning difficulties such as Dyslexia/Dyspraxia/Dyscalculia
  • Study tuition
  • Bi-lingual workshops
  • Mature student support
  • On-programme support

If you wish to discuss the support we can offer, please contact us on 01223 226329 (general enquiries), 01223 418501 (D/deaf) or 01223 418500 (Minicom).

The Schools' Liaison Team

The Schools' Liaison Team act as the main point of contact for secondary schools within the catchment area of the College. Working closely with Academy staff and colleagues from Marketing, Student Services and Work Based Learning, we promote the College, its courses and facilities to prospective students and school staff by offering a number of services.

Welfare Advice

The Welfare Adviser can help students with a range of issues including finding accommodation, applying for benefits or other financial help, bullying/harassment, course concerns and personal or family/relationship difficulties. The Adviser can give you information and support and can put you in touch with other services or agencies offering appropriate help. The Welfare Adviser can be contacted on 01223 418250.